Writology Limited (Cyprus Reg. No. HE 360665), 1-3 Boumpoulinas Street, Bouboulina Building, Office 42 Nicosia, Cyprus 1060 (“us”, “we”, or “our”) operates the 123HelpMe.org website and is the controller of your personal data.
Our company is delighted with your interest in our services and we thank you for your visit. Keeping the data of our customers secure, safe and confidential is afforded careful attention by our administration team. They take every available step to ensure data is kept safe from various threats. We collect different types of data, which we explain in the next paragraphs of this article.
There are some particular snippets of information we need about customers and those who visit our website in order to deliver our services effectively. However, it is worth noting that this data is never published, distributed, shared with or sold to external parties; the only people who have access to it are some of our own trusted personnel.
Your identity is not revealed as a result of us collecting this data; the only reasons we use it are as follows:
- To improve and tailor our website’s content
- To keep enhancing the information we provide on our site and the manner of its presentation
- To make it easier for visitors to navigate their way around our site
- To acquire useful information about how our website is used in terms of frequency, number of visitors and so on
What Personal Details Do We Need?
When customers start the process of registering on our website, there is some information we are likely to require such as their first names, surnames, email addresses and phone numbers.
We ask for and use this information purely to process customers’ orders. For example, we often need to contact customers if they omit crucial information or materials from an order or if we need them to agree to some part of an order, such as our writers’ choice of topic, etc. This is why it is so important the contact details you provide are current and accurate. Again, this information is never sold, published, shared or made available to any third parties.
Your personal details are never shared with your writers to protect your privacy. Please do not share any personal details with the writers directly. All sensitive data is kept strictly confidential. You are fully responsible for the outcome of sharing your personal information (such as logins, passwords, e-mails, phone numbers) with the writers.
Financial Transactions – Processing
The methods we use to process financial transactions are very secure with no possibility of a customer’s billing information being compromised. Moreover, our agents use identity verification techniques to safeguard you from online fraud/scams.
Any personal information you provide to us may be corrected, replaced or removed – just ask our support agents to make any required adjustments.